Marketing earns the visit. Retention earns the purchase.
Klaviyo Gold Partner. A retention agency for Shopify DTC stores.
Our Services
Amazon brings revenue. Your DTC store keeps the customer.
The more channels you sell on, the more your DTC store becomes the one place customer data stays.
Integration
Deliverability
Sign-up Forms
Welcome
Cart Recovery
Winback
Segments
Newsletter
A/B Test
SMS
Mobile Push
Benefits
Once retention is in place, here's what moves with it.
Owned Revenue
Retention revenue, often stuck below 5% of store sales, grows into a real pillar of it.
Paid Efficiency
Bring back visitors who came from ads and left. More first orders from the same ad spend.
Full Execution
Strategy, copy, design, sending, and analysis, all run by us. No in-house retention hire needed.
Monthly Decisions
Every month, the data shows who buys and who stays. Next month's plan is set from it.
Growing List
Customers your marketing brings in stay on your list, so your audience grows every month.
Brand-Owned Assets
Account, list, flows, templates: all owned by your brand. They stay when the contract ends.
FAQs
Before you hand over your retention,
the questions we hear most.
How is Beyond Borders different from other agencies?
How much does it cost?
Can we start at our current size?
We already use another email platform. Do we have to switch?
Do you also run ads or build Shopify stores?
30 minutes to see the way forward.
On our first call, we review your store and retention setup together and recommend a starting point.